Returns & Exchanges

We want you to be completely satisfied with your UKLASH products, which is why we offer a 14-day return window for unopened items and a Money-Back Guarantee on specific growth serums. If your order isn't quite right, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unopened and in their original packaging, or verify if your purchase qualifies under our 12-week Money-Back Guarantee for lash and brow serums.

• 2.
  Start Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Securely package your items and attach the prepaid shipping label provided via the portal, then drop it off at your nearest authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-10 business days.